SERVPRO of Mason City Employee Photos

Nick Foley

Nick Foley serves as the General Manager at SERVPRO of Mason City. With over two decades of experience in leadership and relationship-building, he brings a wealth of expertise to the team. Nick is passionate about restoring homes and businesses to their original state or even better, especially in the aftermath of unthinkable disasters.

Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies. Nick is a true leader in our community.

Casey Henaman

Casey is serving as our Office Manager here at SERVPRO of Mason City. Our office is fortunate to have Casey as our Office Manager. She became a part of our team in 2017 and has been excelling in customer service, communication, and team leadership ever since. Her attention to detail and strong communication skills are valuable assets to our team. Casey is a true leader in our industry and an invaluable member of our office.

Casey enjoys spending time with her two sons and husband. Her family loves spending time outdoors and attending live music events.

Casey loves her SERVPRO family. From her office team to every technician, Casey enjoys playing a part in everyone's growth.  

Jessica Sorensen

Jessica is our Director of Fire & Content at SERVPRO Mason City. She comes to us with years of experience in customer service and management skills. Jessica is IICRC certified in Water, Fire Restoration, and Bio Clean up. She has been with SERVPRO for 3 years.

Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys cleaning, fishing, and spending time outside in the summer. 

Jeff Lester

Jeff is currently working as a Reconstruction Manager at SERVPRO of Mason City. He joined our team in July 2023. Prior to this, Jeff had served in the United States Navy for 22 years where he gained valuable leadership skills. He also has several years of experience in the construction industry.

Jeff is a family man who loves spending time with his kids. He's always there to cheer them on at their sporting events.

Jeff likes working at SERVPRO® because he enjoys the teamwork that goes on every day.

Jonathan Marinero

Jonathan is the Marketing Coordinator at SERVPRO of Mason City. He is IICRC certified in Water and Fire Damage. He joined our team in 2018 as a production tech.

Outside of work, he is a BIG fan of all things horror. In October he volunteers his time at the local haunted house. He also enjoys working on motorcycles, grilling, and being a Dad to his 2 boys.

Emily Eckhoff

Emily is a Job File Coordinator here at SERVPRO of Mason City. Emily's consummate expertise and fastidious attention to detail have been instrumental in ensuring that our projects are executed with the utmost level of precision, quality, and efficiency. Her unwavering commitment to excellence has been pivotal in driving our team's success, and we are fortunate to have her as a key member of our organization.

Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside of work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

Ruth Ramirez

Ruth is a Job File Coordinator here at SERVPRO of Mason City. She brings over years of experience in office management.

Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym

Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.

Danielle Mayo

Danielle is the Job File Coordinator at SERVPRO of Mason City. She joined our team in July of 2024 and has shown a strong commitment to understanding the intricacies of the industry.

Outside of work, Danielle enjoys racing snowmobiles with her husband, riding her motorcycle, baking, and spending time with her family.

Danielle appreciates working at SERVPRO because she gets to be part of a team that helps people during difficult times.

Andrea Hopes

Andrea is our Accounting Administrator here at SERVPRO of Mason City. She joined our team in September of 2022. She brings years of experience in the construction industry.

Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.

Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.

Kim Dallenbach

Kim is an office member of our team here at SERVPRO of Mason City, serving as our Accounting Administrator. She joined our team in July 2023, bringing with her a wealth of experience in the administrative field. Kim's skillset includes managing schedules and providing exceptional customer service. Her attention to detail and strong communication skills are an asset to our team.

Outside of work, Kim enjoys fishing, dirty track racing, and baking.

Kim likes being able to help get people the help they need during a difficult time.

Tim Piper

Tim Piper is a Duct Cleaning Specialist specializing in Indoor Air Quality (IAQ), with our duct cleaning service at SERVPRO of Mason City. Tim is a jack of all trades, who works tirelessly to ensure you're breathing the cleanest air possible.

He enjoys spending time with his family, working on his truck, and cat-fishing and turtle fishing in his free time. 

Josh Thomas

Josh is the Production Manager at SERVPRO of Mason City. He joined our team in November of 2023 and has over 10 years of experience in the industry. Before joining our team in Mason City, he worked for a smaller restoration company in Texas. Josh holds certifications in Water/Applied Structural Drying and OSHA 10.

Outside of work, Josh enjoys fishing at the lake, cheering on his favorite football team, and spending time with his family, especially his dogs.

Josh appreciates working at SERVPRO because it allows him to be part of a team that helps people during difficult times.

Taylor Tiedt

Taylor, who serves as the Fire Project Manager at SERVPRO of Mason City, joined our team with a strong desire to immerse herself in the industry when she came on board in June 2024. Outside of work, Taylor finds joy in spending time with friends, pursuing her passion for riding at the dirt bike track, working on cars, and unwinding with a good book.

Taylor values her role at SERVPRO due to the strong sense of family within the team. The 24/7 support and camaraderie among the team members make her feel truly appreciated. She takes pride in being part of a team that is always ready to provide help at a moment's notice.

Jena Jorgensen

Jena serves as the Reconstruction Coordinator at SERVPRO of Mason City, having commenced her tenure with us in June 2024, displaying a strong commitment to grasping the intricacies of the industry.

During her leisure hours, Jena engages in physical fitness at the gym, indulges in basketball, video gaming, and unwinds with literary pursuits.

Jena finds fulfillment in her role at SERVPRO owing to the daily acquisition of new knowledge. She also relishes the opportunity to engage in collaborative endeavors with various contractors to restore properties to their preloss condition.

Pat Walker

Pat is a valuable team member, working diligently in the Human Resources Department at SERVPRO. He became a part of our team in March of 2024, displaying a remarkable dedication to learning and excelling in the industry. Outside his professional responsibilities, Pat finds joy in playing darts and following his favorite sports teams. His commitment to helping others shines through in his work at SERVPRO, where he finds fulfillment in assisting people during challenging times.

Matt Anderson

Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places. 

DustinHoffmann

Dustin is an experienced Crew Chief at SERVPRO of Mason City, where he has dedicated himself to providing exceptional customer service for several years.

During his leisure time, Dustin indulges in his passion for music, dedicates himself to home improvement projects, and finds relaxation in landscaping activities. Moreover, one of Dustin's greatest joys is spending quality time with his loved ones.

His enthusiasm for his work at SERVPRO stems from the dynamic nature of his role, where each day presents a new and exciting challenge.

Ian Helin-Frank

Ian is a Crew Chief at SERVPRO of Mason City. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways. 

In his free time, Ian likes to go fishing with his buddies, hit the trails on his bike, hunt, and have airsoft battles.

Lori Portis

Lori Portis is a Production Technician at SERVPRO of Mason City. She is an experienced cleaning specialist (she's our magic eraser). Lori has the Fire Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Lori loves spending time with her family and grandkids. 

Pam Watson

Pam is a Content Cleaner Crew Chief here at SERVPRO of Mason City. She joined our team in September 2023. She brings years of knowledge as a leader to our team. 

Outside of work, Pam enjoys going on motorcycle rides with her husband and spending time with his family.

Pam likes working at SERVPRO because she knows the work she is doing is helping a family get their lives back to normal. 

Valerie Zavala

Valerie is a Production Technician here at SERVPRO of Mason City. She joined our team in early September 2022. She brings years of experience in the cleaning and restoration industry.

Outside of work, Valerie enjoys going to the casino and spending time with her family.

Valerie likes working at SERVPRO because every day is something different which makes the day exciting because you never know what your go to do each day.

Tim Haley

Tim is a Content Cleaner here at SERVPRO of Mason City. He joined our team in October 2023. He is an Air Force Veteran and brings years of knowledge in different industries to our team.

Outside of work, Tim enjoys reading, traveling, and spending time with his family.

Tim likes working at SERVPRO because he enjoys the challenge of content restoration. he enjoys the people he works with because of the true team atmosphere. 

Noa Frey

Noa is a Production Technician here at SERVPRO of Mason City. He joined our team in October 2023 with a willingness to learn the industry. 

Outside of work, Noa enjoys hiking, listening, and creating music. He also enjoys traveling and spending time with the people he loves.

Noa likes working at SERVPRO because every day is a new adventure and he gets to help people. As well as learning from people who have the skill and ability to make a difference in people's lives  

Kory Abben

Kory is our Fire Packout Crew Leader at SERVPRO of Mason City.

In his free time, Kory loves to go fishing, hunting, and playing rugby.

Kory likes working at SERVPRO because every day is something different.

Michael Mallory

Mikey is an integral member of the SERVPRO of Mason City team, serving as a dedicated Production Technician since October 2023. He possesses a deep-seated commitment to expanding his knowledge within the industry. Beyond the workplace, Mikey finds joy in playing music alongside his band, Anger Incarnate, and engaging in multiplayer video games and Magic: The Gathering sessions with his close-knit group of friends. Mikey takes great satisfaction in his role at SERVPRO, as it allows him to provide invaluable assistance to individuals in their times of need.

Kasey Reich

Kasey serves as a Textile Cleaning Technician at SERVPRO of Mason City, having become a valuable addition to our team in June 2024, demonstrating a strong commitment to acquiring industry knowledge.

Beyond her professional pursuits, Kasey finds pleasure in activities such as reading, drawing, and attending races at the local dirt track. Her priorities also include cherishing meaningful moments with her children and extended family.

Kasey finds fulfillment in her role at SERVPRO, citing the positive and supportive atmosphere that characterizes the organization. She perceives SERVPRO as a tightly-knit community, where assistance is not just extended to the community, but also among colleagues, regardless of tenure.

Brett Sullivan

Brett is a Content Cleaning Technician at SERVPRO of Mason City. He joined the team in July 2024 with a strong eagerness to learn the industry.

Outside of work, Brett enjoys weightlifting and refining his boxing skills in the ring. He also has a passion for gaming and spending time on social media.

Brett appreciates working at SERVPRO because each day brings something new. He values the opportunity to learn from skillful individuals who can make a significant impact on people's lives.

Jonathan Sullivan

Jon serves as the Shop Manager at SERVPRO of Mason City, having joined our team in May 2024, and displaying a commendable willingness to learn the industry.

Beyond his professional endeavors, Jon finds pleasure in attending sporting events with friends, engaging in the collection and trade of sports cards, and expressing a keen interest in live music. His enthusiasm for the dynamic nature of his role at SERVPRO is evident in his appreciation for the daily diversity it offers.

Josif Miranda

Josif is the Restoration Technician at SERVPRO of Mason City. He joined our team in December 2023 with a strong desire to learn the industry. In his free time, Josif enjoys working on cars, welding, and taking things apart and putting them back together. Josif appreciates working at SERVPRO because he has the opportunity to learn new things every day.

Brian Perrin

Brian Perrin is a Shop Manager at SERVPRO of Mason City. Brian started at our franchise in 2018. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being able to enjoy the weather when it's warm out. 

Dean Smith

Dean was a Reconstruction Coordinator here at SERVPRO of Mason City. He joined our team in early 2023 and has years of experience in customer service.

Dean loved cooking, Traveling, camping, and spending time with his family.

Forever missed by your SERVPRO family.

Rest in Peace