Midwest Storms Call for Help!

8/13/2020 (Permalink)

A storm can occur any time anywhere and can leave behind devastation to the homes and businesses in that area. SERVPRO of Mason City is dedicated to helping people in need and making a storm look "Like it never even happened." Individual SERVPRO of Mason City franchises and storm response teams around the country work together to help during these catastrophic events.

Our franchise had the recent opportunity to assist in two different storm events. The first was in Chicago, IL and the second in Mankato, MN, each relating to a flood situation.

The production staff working in those areas gained much experience with organization and prioritization, projecting how much equipment and consumable products that would be necessary to bring along. Once on site, the project manager was able to come up with a game plan quickly and the team was able to execute effectively to get each homeowner taken care of.

The office staff also learned a lot about communication during these storm events. With the storm team not at home base, communication was a bit challenging. Each staff member was able to overcome those challenges.  Having a support system back home to help them out there was huge.

Being able to assist the local franchises with these storms has given our franchise an opportunity for growth and has been a great training tool for us. Not only do we get to help more people in need, but we also get to learn in the process.